We are dedicated to ensuring customer satisfaction.
These terms and conditions apply to all of our services and/or training courses.
We update this policy from time to time, so please review it regularly.
Quotations for services, be it verbal or written, are valid for 14 days from the date of the quotation.
A non-refundable deposit of up to 25% must be made to confirm your booking.
A booking confirmation will be sent to you via telephone, email or text message.
Your booking is only confirmed once we have received your deposit and you have received a booking confirmation from us.
Full payment for your booking or training course must be made by either Cash or Bank Transfer, at least 14 days prior to your booking/course date.
Discounts may vary and costs are subject to change at busier times of the year.
Your deposit is non-refundable and/or non-transferable under any circumstances. Your deposit covers us for loss of business. If you need to re-schedule or postpone your booking, please contact us immediately.
Travel, Parking & Other Charges
All travel costs (including Fuel, London’s Congestion Charge/ULEZ and Car Parking) are required to be paid by the Client.
Costs will be discussed in advance. However, in circumstances where these costs cannot be estimated, they are required to be paid on the day, by the Client.
Makeup & Hair Trials
A deposit is required to book a trial. The date for your trial is only confirmed once a deposit is received.
You can bring one person with you to your trial.
If you wish to book a makeup and hair trial on the same day and time, please ensure you request this.
Hair extensions are charged at an extra cost (starting from £25) if required for your trial.
Bridal Dressing (Hijaab/Dupatta/Saree Setting)
Bridal dressing must be booked in advance, and will be charged according to the time spent. Hijaab/Dupatta setting from £15. Saree dressing starts from £40.
If any family members or guests require dressing, we will need to know in advance. Additional costs apply.